Occupational Exhaustion, Loss of Empathy and Personal Accomplishment Assessment among Healthcare Professionals of Karachi

Authors

  • Muhammad Irfan Department of Statistics, Liaquat National Hospital and Medical College, Karachi, Pakistan https://orcid.org/0000-0001-8883-7152
  • Mirza Kashif Baig Institute of Business and Health Management (IBHM), Dow University of Health Sciences, Karachi, Pakistan
  • Jahangir Baig Institute of Business Management (IoBM), Karachi, Pakistan

DOI:

https://doi.org/10.32413/pjph.v13i4.1230

Keywords:

Burnout, Healthcare Management, work-related stress

Abstract

Background: Burnout (BO) is a pervasive outcome of prolonged exposure to work-related stress and is frequently observed among healthcare professionals, significantly affecting their performance and efficiency, consequently impacting the quality of care. This study aimed to assess the levels of occupational exhaustion, depersonalization/loss of empathy, and personal accomplishment among healthcare professionals in Pakistan.

Methods: This cross-sectional study involved healthcare professionals in Karachi City. The assessment of occupational exhaustion, depersonalization/loss of empathy, and personal accomplishment was conducted using The Maslach Burnout Inventory. Data were entered and analyzed using IBM SPSS Statistics version 27.

Results: A total of 377 healthcare professionals from Karachi participated in the study. The mean scores for occupational exhaustion, loss of empathy, personal accomplishment assessment, and total burnout were 17.25±8.41, 7.56±4.28, 27.96±5.55, and 52.77±11.96, respectively. The study identified 9.3% of healthcare professionals experiencing a high degree of occupational exhaustion, 15.9% with a high degree of loss of empathy, and 2.4% with a high degree of personal accomplishment assessment. Notably, significant associations were observed between occupational exhaustion and gender and experience. Likewise, strong relationships were identified between loss of empathy and gender, professional experience, and hospital sector. Furthermore, a robust association was noted between personal accomplishment assessment and gender, age, professional experience, and hospital sector.

Conclusion: The study reveals a high prevalence of severe occupational exhaustion among healthcare professionals, with gender, experience, and the hospital sector significantly influencing levels of occupational exhaustion, loss of empathy, and personal accomplishment assessment.

Author Biographies

  • Muhammad Irfan, Department of Statistics, Liaquat National Hospital and Medical College, Karachi, Pakistan

    Senior Biostatistician

    Department of Statistics

    Liaquat National Hospital and Medical College

    Karachi, Pakistan

     

  • Mirza Kashif Baig, Institute of Business and Health Management (IBHM), Dow University of Health Sciences, Karachi, Pakistan

    Assistant Professor and Research Coordinator

    Institute of Business and Health Management (IBHM)

    Dow University of Health Sciences

    Karachi, Pakistan

     

  • Jahangir Baig , Institute of Business Management (IoBM), Karachi, Pakistan

    Senior Lecturer

    Actuarial Science and Risk Management

    Institute of Business Management (IoBM)

    Karachi, Pakistan

     

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Published

28-12-2023

How to Cite

Occupational Exhaustion, Loss of Empathy and Personal Accomplishment Assessment among Healthcare Professionals of Karachi. (2023). Pakistan Journal of Public Health, 13(4), 161-167. https://doi.org/10.32413/pjph.v13i4.1230